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Shipping Policy
Processing & Shipping Times
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping times vary based on your location and the shipping method selected at checkout. Estimated delivery times:
Domestic Shipping: 3-7 business days
Please note that these are estimated delivery times, and actual delivery may vary due to carrier delays, customs processing, or other unforeseen circumstances.
Shipping Rates & Methods
Shipping rates are calculated at checkout based on your location and the selected shipping method. We offer standard and expedited shipping options.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
Lost, Stolen, or Damaged Packages
We are not responsible for lost, stolen, or damaged packages once they have been shipped. If you experience an issue, please contact the shipping carrier directly with your tracking number. If your package arrives damaged, contact us immediately with photos of the damage, and we will assist you in filing a claim.
Changes & Cancellations
Orders cannot be changed or canceled once they have been processed. If you need to make a change, please contact us as soon as possible, and we will do our best to accommodate your request.
If you have any questions about our shipping policy, please contact our support team at contact@arcardia.ca