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Thank you for shopping with Arcardia Collectibles and Exchange! We take pride in providing high-quality trading card collectibles and ensuring our customers receive their orders in excellent condition. Please read our return and refund policy carefully before making a purchase.
Due to the nature of trading card collectibles, we do not accept returns or offer refunds on any purchases. This policy is in place to maintain the integrity and value of the products we sell.
All items, including sealed products, singles, and accessories, are sold as-is and cannot be returned or exchanged.
While we do not accept returns, we want to ensure that you receive your order in the condition expected. If you receive an incorrect or damaged item, please contact our support team within 48 hours of delivery at contact@arcardia.ca with the following details:
Order number
Description of the issue
Clear photos of the item and packaging
We will review the case and determine an appropriate resolution, which may include a replacement or store credit at our discretion.
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue with your package’s delivery, please contact your local postal carrier to file a claim.
If you have any questions about our policy, feel free to reach out to us at contact@arcardia.ca . Thank you for your understanding and support!
By making a purchase from Arcardia Collectibles and Exchange, you acknowledge and agree to this No Refund & No Return Policy.